Principal Software Engineer, Feedback Hub

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Microsoft is looking for a Principal Software Engineer for the Feedback Hub team to lead improvements in feedback actionability, diagnostics, and developer workflows. This role involves defining technical strategy, building developer workflows, and enhancing feedback quality to drive product improvements across Windows and other Microsoft products. The position requires a Bachelor's Degree in Computer Science or related technical field with 6+ years of technical engineering experience.

Responsibilities

Define technical strategy for feedback actionability across the Feedback Hub ecosystem.
Build developer workflows that connect customer feedback, diagnostics, and engineering systems.
Improve feedback quality through diagnostics collection, signal enrichment, and issue correlation.
Group and prioritize related customer issues to accelerate investigation and resolution.
Increase visibility into customer pain points, resolution progress, and customer outcomes.
Provide technical leadership and mentorship across the feedback and diagnostics platform.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
Equivalent experience.

Desired Qualifications

Proven experience designing and delivering large-scale platforms, services, or engineering systems.
Solid technical leadership and cross-organizational collaboration skills.
Experience working with diagnostics, telemetry, developer productivity, workflow automation, or data-driven systems.
Ability to drive ambiguous problems from concept through execution and measurable customer impact.

Benefits

Typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year.
Specific range for San Francisco Bay area and New York City metropolitan area is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation.

#Software Engineering#Windows

About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

See all open jobs at Microsoft Read more about Microsoft Website