Parts Advisor - Loughborough
Logistics, Sales & Operations · Sales & Business Development · Sales Support
In short
Volvo Trucks seeks a motivated Parts Advisor for their Loughborough team. Responsibilities include supplying parts, managing inventory, and serving customers. The role offers a competitive hourly wage, comprehensive benefits, and training opportunities.
Responsibilities
- Supply parts and components promptly to workshop technicians.
- Identify and source correct parts using electronic catalogues and manufacturer systems.
- Assist with urgent workshop requirements to minimise vehicle downtime.
- Receive, inspect, and process incoming deliveries.
- Serve retail and trade customers professionally and efficiently.
- Provide product advice and technical parts information.
- Handle incoming customer calls regarding parts availability, pricing, and orders.
- Maintain accurate stock records and support stock control activities.
- Participate in stock counts and inventory audits.
Requirements
- Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
- Hold a full driving licence
- Confident communicator with great organisational and IT skills
- A proactive team player who takes pride in delivering quality service
- Knowledge of Volvo systems or commercial vehicle parts is an advantage
Benefits
- Generous Company pension plan
- 25 days holiday raising to 30 days with service + bank holidays
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity/foster leave
- Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many more
- Ongoing Volvo training and career development opportunities
#automotive#truck#bus#parts#customer service#sales