The Job

OtC Specialist

Finance, Banking & Legal · Banking & Investments · Financial Analysis

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In short

We are seeking a detail-oriented OTC Specialist for our Finance Shared Services team in Kraków to support the Order-to-Cash process. This role involves efficient cash application, account reconciliation, dispute management, and collaboration with stakeholders to optimize cash flow and customer satisfaction. The position offers a hybrid work model with flexible start times and a comprehensive benefits package.

Responsibilities

  • Ensure accurate and timely cash application in accordance with established processes and service level agreements.
  • Maintain automatic postings and bookings related to Intercompany wire transfers.
  • Process approved customer write-offs and refunds.
  • Prepare and analyze daily cash reports.
  • Proactively communicate with local finance teams regarding payment discrepancies, outstanding queries, and resolution actions.
  • Prepare and distribute customer statements of account and collection letters.
  • Register disputes, monitor their progress, and follow up until resolution.
  • Perform monthly General Ledger reconciliations related to unapplied cash accounts.
  • Prepare month-end schedules and closing entries for cash summaries and Intercompany transfers.
  • Identify improvement opportunities and provide recommendations to enhance OTC processes and controls.
  • Support additional Order-to-Cash activities and projects as assigned.

Requirements

  • Experience in Order-to-Cash (OTC), Accounts Receivable, cash application, credit & collections, or a related finance function.
  • Good understanding of accounting principles and financial reconciliation processes.
  • Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
  • Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
  • Ability to work independently and take ownership of tasks.
  • Fluent in Polish (C1) and English (min. B2) – used in daily communication with business stakeholders.

Benefits

  • A supportive and open work culture that values independence and empowers you to contribute to process improvements.
  • Flexible start times — begin your day anytime between 7:30 and 9:30 AM.
  • A hybrid work model with three days a week in our modern Kraków office (Przybyszewskiego 56, Bronowice).
  • Monthly salary complemented by a comprehensive benefits package, including: Private medical care for you and your family, Lunch card, Access to the MyBenefit platform, with options such as a Multisport card or other vouchers.
  • A relaxed, no dress-code environment where you can be yourself.
#finance#shared services#order to cash#accounts receivable#cash application#reconciliation#dispute management
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Company

Alfa Laval

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

Krakow, Poland

Applicants

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