The Job

Order Entry & Process Automation Lead

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Business Analysis · Software Engineering

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In short

ABB is seeking an Order Entry & Process Automation Lead in San Luis Potosi, Mexico. This hybrid role involves ensuring accurate customer PO entry, automating processes using tools like Python and Power Platform, and collaborating with various teams to enhance productivity and customer satisfaction. The ideal candidate has experience in order management, business process analysis, and a passion for digital transformation.

Responsibilities

  • Process customer Purchase Orders accurately and efficiently, ensuring compliance with business requirements, service level agreements, and customer expectations.
  • Analyze Order Entry processes to identify improvement opportunities and develop automation solutions that eliminate manual work, increase productivity, and improve data quality.
  • Develop and maintain digital tools, scripts, databases, and workflow automations that support Order Entry operations and enhance overall business efficiency.
  • Collaborate with Sales, Proposal Engineering, Operations, Customer Support, and other stakeholders to resolve complex order issues, improve processes, and drive continuous improvement initiatives.
  • Evaluate and leverage emerging technologies, including Artificial Intelligence and automation platforms, to optimize Order Entry workflows and support the organization's digital transformation strategy.
  • Ensure Order Entry activities are performed in compliance with ABB standards, processes, guidelines, cybersecurity, data privacy, and governance requirements.
  • Promote a customer-focused and continuous improvement mindset by identifying opportunities to simplify processes, reduce errors, and improve service quality.
  • Act as a key interface between Sales, Proposal Engineering, Operations, Customer Support, and other relevant functions to ensure effective order execution and issue resolution.
  • Proactively communicate order-related issues, process improvements, and relevant information to internal and external stakeholders.
  • Promote collaboration, knowledge sharing, and adoption of improved processes and digital solutions within the Order Entry organization.

Requirements

  • Experience in Order Management, Order Entry, Business Process Analysis, or Continuous Improvement.
  • Strong technical capabilities in Python, SQL, database management, and Microsoft Power Platform, particularly Power Automate.
  • Strong business knowledge in Order Management, Business Process Analysis, Continuous Improvement, Customer Focus, and Process Standardization.
  • Highly adept at analytical and strategic thinking, problem-solving, and process optimization.
  • Strong ownership and attention to detail, with a proactive approach to identifying and resolving issues.
  • Advanced English communication skills and comfort collaborating with internal and external stakeholders.
  • Commitment to customer focus, teamwork, knowledge sharing, and continuous improvement.

Desired Qualifications

  • Experience with Cloud Services, preferably Azure, REST APIs, and system integration is highly desirable.
  • Passionate about digital transformation, automation, Artificial Intelligence, and leveraging technology to improve business processes.

Benefits

  • Opportunity to drive operational excellence.
  • Contribute to digital transformation initiatives.
  • Develop innovative solutions that improve the customer experience and overall business performance.
  • Join a dynamic and collaborative team.
#Order Entry#Process Automation#ABB#Hybrid Work#Digital Solutions#Python#SQL#Power Platform#Continuous Improvement#Customer Satisfaction#Business Process Analysis
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Company

ABB

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

San Luis Potosi, Mexico

Applicants

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