The Job

NPI Product Quality and Return Material Authorization (RMA) Engineer, Senior

Technology, Data & Digital · Software & Web Development · Software Engineering

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In short

Senior NPI Product Quality/RMA Engineer at Qualcomm Semiconductor Limited responsible for the full spectrum of product quality from NPI to RMA. This role requires driving cross-functional alignment, ensuring product readiness, and leading issue resolution across the product lifecycle.

Responsibilities

  • Serve as Quality Engineering representative in NPI core teams, ensuring readiness deliverables are met for new product launch.
  • Work with cross-functional teams to ensure lessons-learned and corrective/preventative actions are applied upstream during product development.
  • Lead technical and business teams to resolve escalated Quality issues in HVM, including factory excursions and non-conforming materials disposition.
  • Conduct technical evaluations of customer returned devices at system and device levels.
  • Track actions, schedules, and owners to maintain targeted RMA analysis cycle time.
  • Act as the conduit between Qualcomm’s customer, Product Core Team and Branch CQE, providing customer perspective to internal stakeholders.
  • Drive improvement of internal quality systems with the goal of reducing outgoing product quality DPPM.

Requirements

  • BS in Electrical/Electronics/Computer Engineering (MS preferred).
  • Minimum 5–10 years of relevant experience in NPI Product Quality, RMA, or Product Test Engineering roles.
  • Strong semiconductor quality background and knowledge of wafer fabrication, semiconductor assembly and testing, and packaging.
  • Hands on knowledge/application of quality tools, statistics, CAPA, and problem solving techniques.
  • Strong cross-functional communication and leadership skills.
  • Strong verbal and written skills; ability to clearly organize and articulate information; seeks win/win resolution in difficult situations.
  • Minimum 2+ years of Hardware Engineering or related work experience with a Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.
  • OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience.
  • OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.

Desired Qualifications

  • MS preferred.
  • Utilizing tools such as ATE, XRAY, CSAM, IV curve, system level test, and bench leading to a clear path of root cause.

Benefits

  • Qualcomm is an equal opportunity employer.
  • Qualcomm is committed to providing an accessible process for individuals with disabilities.
  • Qualcomm is committed to making our workplace accessible for individuals with disabilities.
#NPI#Product Quality#RMA#Hardware Engineering#Semiconductor
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Company

Qualcomm

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Hsinchu City, Taiwan

Qualification

Bachelor, Master

Applicants

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