Network Operations Expert
Technology, Data & Digital · IT Infrastructure & Security · Network Administration · Cybersecurity · DevOps
In short
Nordea is looking for a full-time Network Operations Expert to join their team in Poland. The role involves ensuring the security, stability, and continuous improvement of network services, collaborating with international teams, and managing complex enterprise environments. Ideal candidates have strong experience with Cisco technologies and ITIL processes.
Responsibilities
- Lead in-depth technical investigations into complex network issues and service degradation.
- Take technical ownership of business-critical incidents and collaborate with engineering teams and vendors.
- Transform service reports and monitoring data into actionable insights.
- Act as the technical lead for Root Cause Analysis within the Problem Management process.
- Plan and deliver business-critical network changes across complex technologies.
- Strengthen the security and resilience of large-scale network services.
- Bring technical judgement to operational and supplier reviews.
- Validate the operational readiness of new and changed solutions.
- Create and maintain high-quality technical documentation.
- Drive transparency and continuous improvement by maintaining backlogs and providing concise status updates.
Requirements
- Hold at least a valid CCNP certification, preferably CCNP Security or CCNP Enterprise.
- Extensive experience in network operations within a large, complex enterprise environment.
- Good understanding of core ITIL processes, including Incident, Change, and Problem Management.
- Strong operational knowledge of Cisco Catalyst Center and logging/monitoring platforms.
- Proven expert-level operational and troubleshooting experience with Cisco ISE.
- Deep practical expertise in operating and troubleshooting Cisco ASA and enterprise VPN services.
- Operational experience with Cisco SD-WAN.
- Understanding of Cisco Software-Defined Access (SDA).
- Strong knowledge of multicast operations.
- Experience maintaining accurate CMDB records and working with IT service management and ticketing platforms such as BMC Helix and Jira.
- Extensive hands-on experience in advanced network diagnostics.
- Structured and analytical mindset.
- Ability to work across strategic, tactical, and operational priorities.
- Proactive approach and ability to act in situations with unclear boundaries.
- Fluent in spoken and written English.
- Strong problem-solving, prioritization, negotiation, and conflict-resolution skills.
- Understand complex infrastructure services from an operational and business perspective.
- Ability to translate business outcomes into clear operational requirements.
- Effective collaboration across virtual, international, and cross-functional teams.
- Work effectively in an Agile SAFe environment.
Benefits
- Opportunities to evolve, develop, and learn from brilliant colleagues with diverse backgrounds.
- Hybrid working model.
- A culture that fosters performance and growth.
- Various opportunities to grow and make your mark on something bigger.
Skills
Cisco Catalyst CenterCisco ISECisco ASAVPNSD-WANSDAGrafanaSplunkSyslogLogicMonitor802.1XRADIUSTACACS+MulticastIGMPPIMCMDBITILBMC HelixJira
#IT#Technology#Network Operations#Cisco#Security#Enterprise Network
About Nordea
We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…
Company
NordeaJob Posted
2 weeks ago
Expires
in 1 week
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Mid-Senior
Locations
Gdynia, Poland
Gdańsk, Poland
Warszawa, Poland
Applicants
Be an early applicant
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