Microsoft Cloud Engineer

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Cybersecurity

In short

This full-time role involves supporting customer cloud environments, troubleshooting issues, and ensuring system availability. The Microsoft Cloud Engineer will manage customer relationships, provision cloud resources, and apply DevOps processes. A tertiary qualification and at least 1 year of IT engineering experience are desirable.

Responsibilities

Address and resolve incidents and service requests
Manage and develop relationships with customers, stakeholders, and third parties/vendors
Manage and monitor all systems ensuring the highest levels of availability
Take ownership of support requests and releases
Ensure customers continue to follow the standard process
Create monthly customer status reporting on the monthly service agreements
Provision and configure cloud-based resources to manage customer environments
Be proactive in customer environments, applying skills and technical brilliance
Apply DevOps processes & methodologies as required

Requirements

At least 1 years’ experience in IT engineering / operations or similar field
Knowledge in one or more of the following technologies is ideal: Microsoft Azure & M365 Security Services including Microsoft Sentinel, Microsoft Defender Suite, Microsoft Purview / Information Protection, Azure/M365 Security Workloads, Azure AD & Identity Governance, Modern Endpoint Management (Windows 10 / 11, Intune, AutoPilot, Enterprise Mobility), Microsoft Azure Cloud Platforms, Microsoft Azure Application Development, Azure DevOps or DevSecOps, Azure Security Services, Terraform
Able to work autonomously and use initiative to achieve desired outcomes
Able to explore new challenges, and know when guidance from someone with more domain experience is required
Mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance

Desired Qualifications

Tertiary qualification in Computer Science or a related discipline desirable
Microsoft Azure and/or M365 certifications advantageous

Benefits

Opportunities to keep skills relevant through certifications, learning, and diverse work experiences
Work environment where all people feel like they can bring their authentic selves to work, every day
Inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity
Progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ people work
Well-being holistically, supporting physical, mental, and financial health

Skills

Microsoft AzureM365Microsoft SentinelMicrosoft Defender SuiteMicrosoft PurviewAzure ADIntuneAutoPilotDevOpsDevSecOpsTerraform

#cyber security#cloud security#managed security services#Microsoft Azure#M365#Microsoft Sentinel#Microsoft Defender#DevOps

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