Manager, Account Management, AVS EU

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Management · Digital Marketing

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In short

Amazon is seeking a people leader for the Team Manager, Account Management role within the Amazon Vendor Services (AVS) Team. This position involves leading a team of Account Managers to drive business growth for key Selling Partners on Amazon, ensuring high service standards and customer satisfaction. The role requires a strategic thinker with a passion for people leadership, data analysis, and operational improvements.

Responsibilities

Lead a team of Account Managers, prioritizing strategic initiatives and providing escalation support.
Manage end-to-end goal setting for the team to align with organizational goals.
Build relationships with Selling Partners across the portfolio, proactively building joint business plan action items and acting as a point of escalation.
Act as a thought leader in defining success criteria and understanding business needs of Selling Partners.
Lead recruiting and hiring efforts across the direct team and broader organization.
Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.
Monitor Selling Partner satisfaction survey results, analyze feedback trends, and establish improvement plans.

Requirements

5+ years of digital advertising and client facing roles with a focus on data analysis experience.
Bachelor's degree.
Experience analyzing data and best practices to assess performance drivers.
Experience influencing internal and external stakeholders.
2+ years of team management experience.

Desired Qualifications

3+ years of mentoring, leading, and coaching experience.

Skills

data analysisdigital advertising

#Account Management#AVS#Retail Business Services#Selling Partners#Bengaluru

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