Junior Specialist- LOHA

Manufacturing & Production · Production & Assembly · Manufacturing Engineering

In short

Sandvik Mining seeks a Junior Specialist- LOHA for their Agucha Mines location in India. This role involves providing technical and service support to customers, performing repairs, promoting genuine parts, and ensuring equipment reliability and safety. The position requires a degree/diploma in Engineering with 6-7 years of relevant experience.

Responsibilities

Perform repair and maintenance of Sandvik equipment, including breakdowns at the work face.
Provide product support on technical issues and actively promote genuine Sandvik spares.
Assist with supportive production documentation, product manuals, and technical support information.
Carry out scheduled audits of equipment and identify/feedback equipment defects.
Support the compilation of accurate data for the warranty process.
Perform fault diagnosis and troubleshooting on equipment.
Keep technical personnel advised of relevant information, such as Service Bulletins.
Act as a safety leader and participate in improving the zero-harm culture.
Adhere to all Sandvik Policies and Procedures, including EHS policies.
Implement improvements suggested by the Product company and eliminate repetitive failures.
Carry out planned maintenance in the workshop, ensuring 100% compliance with job plans.
Analyze lubrication oil test reports and suggest corrective actions for equipment reliability.
Prepare Root Cause Analyses (RCAs) and provide guidance for course of correction.
Ensure all tooling used in maintenance is maintained and checked for safe operation.
Analyze MTTR/MTBF for all equipment on a weekly basis and take corrective measures.
Liaise with customers to seek feedback on product performance.
Prepare SOPs on maintenance and repair practices.
Support development of colleagues and peers through on-the-job and classroom training.
Develop successors while in the role.
Conduct site-based operator training.

Requirements

Degree/Diploma in Engineering
6-7 years of hands-on and leadership experience in service of Drill or mining applications
Practical experience of critical troubleshooting of Drill
Good people management capability and ability to train people
Actively involved in service operations in a complex service set-up and multi-cultural environment
Must have worked in a Contract situation with Sandvik equipment on a customer site to understand cost implications of incorrect maintenance
Computer literacy including MS-Excel, Word and Power point
English communication skill
Ability to work as part of a broad, integrated team
Strong Customer service focus
Excellent communication and interpersonal skills
Flexibility to work within customer requirements, including customer sites, other sites and Underground
Ability to challenge difficult mining conditions and plan to achieve operational performance in adverse working conditions
Strong safety focus and understanding and awareness of safety in a mining and/or heavy industrial environment
Possess an excellent ability to read schematics
Excellent diagnostic ability to troubleshoot maintenance problems
Ability to inspect all major jobs before releasing the equipment
Experienced at understanding and communicating the cost implications of incorrect maintenance
Ability to transfer knowledge early to another person through coaching and mentoring

Desired Qualifications

A team leader with practical “Hands-on” approach.
A self-motivated & open personality combined with strong leadership skills.
Capacity to build good customer relations.
Ability to continuously improve and update personal knowledge with respect to product development and technical innovation.

Benefits

Contribute to Sandvik's success as a market leader.
Be part of a journey for the future.
Invest in supporting each other, learning together and celebrating differences.
Inclusive culture where people can be themselves and reach their full potential.

Skills

MS-ExcelMS WordMS Powerpoint

#sales#product service#mining#technical support#equipment repair#troubleshooting#safety#training

About Sandvik

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

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