Investigation Associate, Relay Product Excellence
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Fleet Operations
In short
Amazon seeks an Investigation Associate for its Relay Product Excellence team in Bengaluru, India. This role involves reviewing and verifying identities, identifying and minimizing fraud risks using standard operating procedures, and meeting quality targets in a 24x7 rotating shift environment. A Bachelor's degree and proficiency in English and Microsoft Office are required, with preferred experience in transportation or risk management.
Responsibilities
- Conduct investigations as per SOP
- Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Systematically escalate problems or variance in the information
- Follow through on resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
Requirements
- Bachelor's degree or above
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work flexible schedules including weekends, nights, and holidays
- 6 months to 1 year of experience
Desired Qualifications
- Background in transportation or risk management
- Analytical rigour for high-volume investigative work
- Comfortable working in a 24x7 rotating shift environment with flexible weekly offs
- Energized by problem-solving at scale
- Play a direct role in protecting the integrity of Amazon's transportation operations
Benefits
- Inclusive culture
- Empowers Amazonians to deliver the best results for customers
- Workplace accommodation or adjustment for people with disabilities during application, hiring, interview, or onboarding process
#transportation#risk management#identity verification#fraud#abuse patterns#SOP#data analysis
Company
Amazon
Job Posted
4 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Bengaluru, India
Qualification
Bachelor
Applicants
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