Investigation Associate, Relay Product Excellence
Logistics, Sales & Operations · Supply Chain & Transport · Procurement
In short
Amazon is seeking an Investigation Associate for its Relay Product Excellence team in Bengaluru. This role involves reviewing and verifying identities, identifying fraud patterns, and resolving issues according to standard operating procedures in a 24x7 rotating shift environment. The ideal candidate has a background in transportation or risk management and is comfortable working with data and adhering to strict quality standards.
Responsibilities
- Conduct investigations as per SOP
- Identify and help minimize risks from fraud or abuse patterns
- Achieve daily/weekly/monthly targets and quality standards for investigations
- Systematically escalate problems or variances in information
- Follow through on resolutions
- Participate in ad-hoc projects and assignments
Requirements
- Bachelor's degree
- Background in transportation or risk management
- Comfortable working in a 24x7 rotating shift environment with flexible weekly offs
- Analytical rigour for high-volume investigative work
- Ability to review and verify identities across multiple processes
- Skill in spotting inconsistencies and resolving issues
- Proficiency in pattern recognition
- Understanding of clear processes and measurable outcomes
Desired Qualifications
- Bachelor's degree in any field of study
Benefits
- Inclusive culture
- Empowerment to deliver the best results
- Workplace accommodation or adjustment for individuals with disabilities
#risk management#identity verification#transportation