Internship Operations and Maintenance / Services Supply / Strategic Procurement / Business Process
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Business Analysis · Procurement
In short
Tetra Pak offers an Internship Program in 2027 focusing on Operations and Maintenance, Services Supply, Strategic Procurement, or Business Process. Based in Panama City, this on-site role provides hands-on experience, mentorship, and opportunities for professional growth. Ideal for students pursuing degrees in Engineering, Business Administration, or Logistics, with an expectation of graduation in December 2027 or later.
Responsibilities
- Support the global maintenance team in executing administrative and technical activities, including data analysis, report generation, email management, and interaction with internal and external stakeholders.
- Monitor and analyze key performance indicators (KPIs) and operational reports using tools such as Power BI, Power Automate, and Excel, contributing to process efficiency and continuous improvement.
- Assist in the management and verification of technical documentation related to customer issues, complaints, and preventive maintenance activities, ensuring data accuracy and record compliance.
- Collaborate with multicultural and remote teams in a dynamic environment, participating in global meetings, presenting weekly and monthly results, automating reports, and contributing to problem-solving initiatives, with a focus on productivity, quality, teamwork, and continuous learning.
- Support process improvement and automation initiatives by analyzing customer requirements, identifying opportunities for optimization, and contributing to the implementation of more efficient workflows.
- Collect, process, and organize operational data to support business analysis, performance monitoring, and decision-making across customer service processes.
- Develop and maintain reports, dashboards, notifications, and automated alerts to improve process visibility, communication, and operational effectiveness.
- Assist in managing automation and continuous improvement projects, collaborating with stakeholders to streamline activities related to quotations, order processing, reverse logistics, and customer invoicing.
- Support sourcing and contracting activities, assisting with Purchase Requisition (PR) compliance approvals, Request for Proposal (RFP) creation, supplier documentation, contract records, and follow-up on operational activities.
- Provide administrative and coordination support to Supplier Managers and Shared Services Center (SSC) Analysts, including supplier follow-up, stakeholder communication, and monitoring of requests and ongoing activities.
- Maintain, consolidate, and analyze data, reports, and trackers to monitor key deliverables, deadlines, and project progress, contributing to process visibility and informed decision-making.
- Assist with cross-functional improvement initiatives by supporting process documentation, information mapping, presentation preparation, and activities aimed at enhancing team efficiency, communication, and collaboration.
- Support the harmonization, standardization, and documentation of end-to-end business processes using SAP Signavio, ensuring alignment with global ERP standards and governance.
- Collaborate with local and international stakeholders to analyze workflows, identify improvement opportunities, and contribute to process optimization and digital transformation initiatives.
- Develop and maintain process documentation, master data, and performance reports using SAP and Advanced Excel, supporting process visibility, efficiency, and continuous improvement.
Requirements
- Bachelor Studies in Progress: Engineering (Mechanical, Electrical, Mechatronics, Food, or Industrial); Business Administration; or Logistics.
- Bachelor Studies in Progress: Business Administration, Logistics, International Business, Economy, Engineering, Accounting, Finance, Law.
- Bachelor Studies in Progress: Business Administration, Logistics, Foreign Trade/International Business, Economics, Engineering, Accounting, Finance, or Law.
- Bachelor Studies in Progress: Business Administration, Logistics, International Business, Engineering.
- Advanced English - able to communicate fluently and possesses strong reading and writing skills.
- Familiarity with Microsoft Office tools, Power Automate, Power BI, and Copilot Studio is preferred.
- Power Automate, Visual Basic, data tools (SQL, Python, C#, C++, C, HTML, CSS, SQL, Oracle, JAVA, JavaScript, VB, PHP) is a plus.
- Advanced proficiency in Microsoft Office, particularly Excel; familiarity with supply chain and procurement processes is a plus.
- Advanced Microsoft Office skills, particularly in Excel; familiarity with Power BI is considered a plus.
- Strong analytical profile with an interest in continuous improvement and industrial processes.
- Availability for internship: January 18 to December 13, 2027, graduation expected December 2027 or afterwards.
- Availability to work and commute to our site 8 hours per day, Monday to Friday, from 8 am to 5 pm, during the full internship program.
Benefits
- Variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- Culture that pioneers a spirit of innovation where our engineering experts drive visible results.
- Equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.
#Operations#Maintenance#Services Supply#Strategic Procurement#Business Process#Internship#Tetra Pak#Panama