In short
This is an on-site internship/co-op position in Pune, India, for students pursuing a Bachelor's degree in Mechanical, Instrumentation, or Chemical Engineering. The role involves providing technical support, managing CRM data, and collaborating with internal and external stakeholders.
Responsibilities
- Collaborate with internal teams and external customers to understand requirements and deliver timely, high-quality support.
- Provide pre-order and post-order technical support to customers, business partners, and distributors.
- Complete assigned tasks and projects under guidance, ensuring timelines and quality expectations are met.
- Maintain and regularly update Customer Relationship Management (CRM) data with accuracy and consistency.
- Support cross-functional coordination across Quote-to-Cash processes.
- Demonstrate strong communication, both written and verbal, while interacting with stakeholders.
- Use MS Office tools effectively for documentation, reporting, and analysis.
- Manage multiple priorities and tasks in a structured and organized manner.
- Work collaboratively in a team-oriented environment while contributing proactively.
- Handle complex situations with attention to detail and a solution-oriented mindset.
Requirements
- Currently pursuing a Bachelor’s degree in Mechanical, Instrumentation, or Chemical Engineering.
- Strong interest in technical applications, customer support, and industrial products.
- Good verbal and written communication skills.
- Basic proficiency in MS Office tools (Excel, Word, PowerPoint).
- Ability to organize work, prioritize tasks, and manage multiple assignments.
- Attention to detail and willingness to learn in a fast-paced environment.
Desired Qualifications
- Basic understanding of isolation valves, actuators, and instrumentation components.
- Awareness of testing methods, including destructive and non-destructive testing.
- Foundational knowledge of metallurgy, material science, or fluid mechanics.
- Exposure to industrial processes or prior internship experience in a similar domain.
Benefits
- Emerson fosters an inclusive and supportive environment for learning, growth, and thriving.
- Interns are encouraged to explore new ideas, collaborate with experienced professionals, and build meaningful skills.
- Emerson values diverse perspectives, continuous learning, and innovation.
- Dedicated to helping interns achieve their full potential in a global and dynamic workplace.
#engineering#internship#customer support#technical support