In short
Atlas Copco is seeking an enthusiastic Inside Sales Associate for their Portland, Oregon office. Responsibilities include maintaining customer relations, processing requests, assisting the sales team, and managing administrative tasks. The role requires a Bachelor's degree or equivalent experience, strong communication skills, and proficiency in Microsoft Office.
Responsibilities
- Maintain customer relations and ensure excellent daily service.
- Act as the primary point of contact for customers in your region.
- Process customer requests by preparing and delivering quotes and technical documents.
- Assist the sales team in boosting sales and performance.
- Set up appointments and follow up with customers.
- Meet customers virtually or in person.
- Identify customer needs and propose improvements.
- Call customers for additional information.
- Follow up on quotations and keep the CRM system updated.
- Handle administrative matters, including mailboxes, customer data, and creating new customers.
- Assist colleagues and strive to maximize customer satisfaction.
- Make approximately 20 calls per week to potential customers.
Requirements
- Enthusiastic and result-driven professional.
- Background in internal sales, business development, or customer support preferred.
- Bachelor's degree (4-year) in business or technical field or equivalent combination of education and work experience.
- 2 to 5 years of experience in a similar function.
- Excellent knowledge of Microsoft Office apps (Outlook, Word, Excel, PowerPoint).
- Experience with ERP systems is an advantage.
- Pro-active attitude and customer orientation.
- Willingness to take on a variety of tasks.
- Ability to think creatively and act with accuracy.
- Good communication skills and ability to work independently.
- Ability to adapt to changing circumstances (flexibility).
- Relationship-oriented communication with internal and external customers.
- Passion for working with customers.
Desired Qualifications
- Bachelor’s degree (4-year) in business or technical field or equivalent combination of education and work experience.
Benefits
- Excellent compensation package.
- Flexible benefits plan.
- Generous 401(k) retirement plan.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Life & Disability insurance.
- Salary range of $55K - $68K based on knowledge, skills, and experience.
- Monthly commissions.
#sales#inside sales#customer service#business development