IMP Account Manager - Process Sales
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Engineering
In short
Alfa Laval is seeking a driven and customer-focused IMP Account Sales Manager to drive growth for their Heat Exchanger business in the Inorganics, Metals, and Pulp & Paper (IMP) market. This hybrid role, based in Houston, TX, Greenwood, IN, or Richmond, VA, involves developing new business, expanding market penetration, and building strong customer relationships through strategic sales plans and collaboration.
Responsibilities
- Develop and execute tactical sales plans for direct customer and white spot accounts to drive new business acquisition and market penetration.
- Build and maintain long-term relationships with key customers, engineering partners, packagers, and skid builders within the IMP market.
- Identify, qualify, and pursue new business opportunities through proactive customer engagement and market analysis.
- Utilize digital platforms, CRM tools, and data-driven insights to identify growth opportunities and support commercial activities.
- Collaborate with Service Sales teams to identify replacement, upgrade, and modernization opportunities within existing installations.
- Support strategic marketing initiatives and business development programs.
- Work closely with operations and leadership teams to improve forecasting accuracy and demand visibility.
- Foster a customer-focused culture by providing responsive and solution-oriented support.
- Operate independently in a field-based environment managing multiple priorities.
Requirements
- Bachelor's degree in Engineering, Business, or equivalent combination of education and experience.
- Minimum of five years of experience in technical sales, field sales, account management, or business development roles within industrial, energy, manufacturing, or process industries.
- Experience working with industrial applications and process equipment.
- Proven ability to develop new business opportunities and build long-term customer relationships.
- Strong consultative selling skills with the ability to engage technical and commercial stakeholders.
- Demonstrated success operating independently in a field-based sales environment.
- Strong business acumen and understanding of financial performance drivers.
- Ability to analyze market data and translate insights into actionable sales strategies.
- Experience utilizing CRM systems, digital tools, and data analytics to drive commercial performance.
- Excellent communication, presentation, and relationship-building skills.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- A proactive, results-oriented mindset with a high degree of ownership and accountability.
- Strong proficiency in Microsoft Office Suite and other business systems.
Desired Qualifications
- Experience with heat exchangers or related thermal technologies is preferred.
- Pymetrics assessments will be applied.
Benefits
- Competitive salary.
- Full benefits package including medical/dental/vision/life.
- 401(k) plan.
- Opportunities for personal growth.
#Sales#Account Management#Process Sales#Heat Exchanger#Industrial Applications#End Users#Packagers#Skid Builders