The Job

IKEA for Business Manager

Logistics, Sales & Operations · Sales & Business Development · Sales Management · Enterprise Sales

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In short

As an IKEA for Business Manager in Ottawa, Canada, you will leverage your sales expertise and market knowledge to build long-lasting business relations with local companies. Your role involves understanding customer needs, presenting solutions, negotiating projects, and ensuring customer satisfaction throughout the sales cycle.

Responsibilities

  • Act as an IKEA Ambassador, offering solutions and answering customer home furnishing needs.
  • Acquire and maintain long-lasting business relations with local businesses.
  • Perform customer needs analysis for B2B Interior Designers.
  • Collaborate with colleagues to ensure order fulfillment and keep customers informed of changes.
  • Present, negotiate, and sell larger projects to customers and their stakeholders.
  • Create sales quotations and manage customer journeys to completion.
  • Meet customers in designated meeting points or at their location.
  • Advise customers on suitable IKEA products, certifications, and standards.
  • Contribute to department action plans.
  • Maximize sales by helping customers find solutions that meet their needs and budget.

Requirements

  • Extensive knowledge of sales techniques and market dynamics (customers, competition, news).
  • Proven ability to follow up on performance, capture learnings, and improve planning.
  • Experience delivering a multi-channel experience that adds value and inspires customers.
  • Formal qualifications in Sales, Business Management, Marketing, or equivalent.
  • Exceptional attention to detail and ability to manage multiple competing priorities.
  • Top-notch customer service skills with the ability to quickly assess needs and sell solutions.
  • Strong interpersonal skills and ability to initiate conversations easily.
  • Passion for IKEA products, design, and commitment to sustainability.

Desired Qualifications

  • Satisfactory criminal record check required.

Benefits

  • Wellness days (in addition to vacation days).
  • Extended health, dental, and vision coverage for you and your family.
  • RRSP with IKEA contribution matching options.
  • Eligibility for annual IKEA bonus incentive plan.
  • Flexible spending account.
  • Life insurance.
  • Merchandise and restaurant discounts.
  • Free drinks and healthy meal options in the co-worker restaurant (where available).
  • Parental leave.
  • Bereavement leave.
  • Employee assistance program for mental, physical, and financial wellbeing.
#sales#business development#B2B#customer service#retail
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Company

IKEA

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Ottawa, Canada

Qualification

Bachelor

Applicants

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