IKEA Food Coordinator Full Time
Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations
In short
Coordinate and support Food co-workers with daily activities, acting on customer feedback and ensuring food safety and compliance standards. The role focuses on managing daily operations, customer experience, and building team competence within IKEA's food service environment.
Responsibilities
- Coordinate the daily operation of the team, allocating and execution of work activities and tasks.
- Apply the appropriate processes and actions daily to secure food safety and compliance, food quality, and operational standards to maximise profitability.
- Ensure that every customer has a consistent and excellent food experience by supporting the team in exceeding expectations of food availability, food quality perception and presentation, hospitality, and service, and responding to the customer needs.
- Identify and work closely together with the Food team to implement sales support tools to optimise commerciality, and secure excellence in operations through building competence in the team.
- Apply appropriate corrective actions based on customer and co-worker feedback and highlight points for improvement in commercial activities and daily operations, working with the IKEA global and national strategies (affordability, accessibility, people & planet).
Requirements
- Minimum 2 years of related experience
Desired Qualifications
- Act upon customer feedback
- Contribute to securing food safety and compliance standards
- Contribute to developing the co-worker competence in food
- Maximize profitability
- Exceed customer expectations of food availability, food quality perception and presentation, hospitality, and service
- Respond to customer needs
- Implement sales support tools to optimize commerciality
- Secure excellence in operations through building competence in the team
- Apply appropriate corrective actions based on customer and co-worker feedback
- Highlight points for improvement in commercial activities and daily operations
- Work with IKEA global and national strategies (affordability, accessibility, people & planet)
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Food & Restaurant#Permanent#co-worker