ID - Rack Lifecycle Tech , Rack Lifecycle Team
Technology, Data & Digital · Software & Web Development · Software Engineering · Web Development · IT Support
In short
AWS Infrastructure Services seeks a detail-oriented Rack Lifecycle Tech for their Maharashtra data center. This hands-on role involves the physical installation, cabling, and decommissioning of racks, ensuring operational readiness and adherence to AWS standards. The position requires strong technical skills in computer hardware and networking, with a focus on precision execution and documentation.
Responsibilities
- Execute rack installations, including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling, including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
- Complete OTDR and power testing, validating results against acceptance thresholds.
- Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates in workflow management tools.
- Perform quality checks on completed cabling work, including port map verification and label accuracy.
- Identify and escalate issues, blockers, or deviations from SOPs.
- Support deployment wave readiness by participating in pre-work site walks and material staging.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries.
- Maintain accurate site inventory records for cables, optics, patch cords, and consumables.
- Support cycle count activities and assist in identifying inventory shortfalls.
- Complete all required as-built documentation, port maps, test result records, and workflow sign-offs.
- Update CMDB/DCIM and IPAM records accurately.
- Execute physical decommission activities per assigned MOPs, including cable removal and asset de-tagging.
- Perform device wipe and media destruction in compliance with AWS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal.
- Update DCIM/CMDB, IPAM, and port maps post-decommissioning.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications.
- Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements.
- Use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings.
- Provide accurate, timely updates on task completion and flag risks or delays.
- Maintain and develop technical proficiency in structured cabling, fiber optics, and rack installation.
- Complete required certifications and training modules.
- Proactively seek feedback from leads and managers to improve personal performance.
- Support the onboarding and training of new team members.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience.
- 1+ years of computer networking experience.
- High school or equivalent diploma.
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures.
- Ability to execute structured cabling, rack installation, and decommission activities with precision and to standard, following established SOPs.
- Ability to escalate deviations to team lead and ensure every rack is installed correctly, cabled to specification, fully documented, and handed off with zero blockers.
- Ability to adhere to all EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices.
- Ability to maintain accurate status updates in workflow management tools.
- Ability to update CMDB/DCIM and IPAM records accurately.
- Ability to complete all required safety training and certifications.
- Ability to use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately to record work, track assets, and maintain data integrity.
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony is valued, with a strive for flexibility in working culture.
- Mentorship and career-advancing resources available for professional development.
#data center#infrastructure#hardware#networking#cabling#operations