HR Admin Senior Analyst with German

Logistics, Sales & Operations · HR & Admin · HR Operations

In short

Alstom is seeking a full-time Senior HR Team Analyst with advanced German language skills to join their HR Operations Centre in Cluj-Napoca. The role involves handling employee service requests, managing documentation, providing HR systems support, and ensuring compliance with legal requirements and company policies, contributing to an outstanding employee and manager experience.

Responsibilities

Handle service requests via Salesforce portal, email, chatter, and phone, processing them using the Case Management Tool and/or relevant HR systems.
Create and manage employee documentation, including archiving.
Ensure SAP / HR Connect data entry for organizational management and personal administration.
Provide first-level support for HR Systems.
Handle payroll and employment related queries.
Ensure compliance with legal requirements for processing requests (e.g., Consent to Use of Data, Security Questions).
Follow work instructions for the relevant service/country and ensure compliance with specific policies and procedures.
Keep a record of all open requests and follow up until completion.
Allocate requests with specific process/language/country requirements to the relevant colleagues.
Create or request supporting documents required for processing service requests.
Run standard and ad hoc reports for customers and other HR Operations stakeholders.

Requirements

Microsoft tools: Word, Excel, PowerPoint essential.
Excellent customer and interpersonal skills.
Positive and proactive attitude, with resilience under pressure.
Good customer service or HR knowledge.
Language: German – Advanced; English – medium/advanced.
Degree level qualification.

Benefits

Stability, challenges and a long-term career.
Part of a large team with over 800 professionals in HR, Finance and Procurement & Supply Chain.
Collaboration with transverse teams and helpful colleagues.
Agile, Responsible and Inclusive working environment.
Career steering across functions and countries.
Investment in development through award-winning learning (Access to Alstom University and Alstom Learning Program).
Professional Development Plan.
Fair and dynamic reward package.
Competitive Salary.
Meal Vouchers.
Flexible Benefits at your choice.
Holiday Bonuses (Easter, Christmas).
Employee Loyalty Bonus.
Reimbursement of telework expenses.
Additional Bonuses (referral bonuses, new-born bonus, discounts).
Comprehensive and competitive social coverage.
Life and Accident Insurance.
Private medical subscription at Regina Maria.
Private Pension.
Flexible working hours.
Hybrid model of work (Working from Home 3 days/week).
25 days of annual leave.
Part of Social Corporate Responsibilities initiatives (Social events, Humanitarian Actions).

Skills

Microsoft WordMicrosoft ExcelMicrosoft PowerPointSAPSalesforce

#HR#Administration#Analyst#German

About Alstom

Rail has the power to shape how societies grow, connect, and decarbonise. At Alstom, we turn this potential into reality, moving over 100 million people daily with safe, smart, and sustainable mobility solutions.

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