Head of Solutions Management
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Enterprise Sales
In short
Ericsson seeks a strategic Services Sales Support Line Manager to lead solution managers and technical sales support professionals. The role focuses on enhancing the pre-sales process, driving growth, and modernizing operations through AI automation and standardization.
Responsibilities
- Partner with senior leadership to identify new business opportunities and strengthen the existing portfolio.
- Clearly communicate Ericsson's technology and services value proposition.
- Provide pre-sales technical expertise and develop business-focused solutions.
- Lead cross-functional collaboration to improve efficiency and business outcomes.
- Identify cost-saving opportunities and improve productivity.
- Establish performance measures and feedback processes.
- Lead, coach, and align the team with strategic objectives.
- Allocate resources to support business priorities.
- Promote innovation, continuous improvement, and an inclusive team environment.
Requirements
- Bachelor's degree in Engineering, Business Administration, or a related field.
- At least 5 years of leadership experience across multiple business functions.
- At least 8 years of experience in business development, strategy, and market analysis.
- Experience in sales and/or solutions, particularly in the Civils portfolio and/or sourcing.
- Strong business judgment, strategic thinking, and customer focus.
- Ability to work effectively in a fast-paced, matrixed environment.
- Experience with planning, business case development, and project management.
- Strong negotiation, networking, and relationship management skills.
- Knowledge of Ericsson's product portfolio and relevant industry standards.
- Excellent communication skills and experience managing relationships with major customers.
Desired Qualifications
- Experience improving pre-sales process by reducing cycle time, increasing win rates, supporting profitability, and minimizing variances.
- Experience modernizing ways of working through AI-enabled automation, standardized services, and simpler quotation processes.
Benefits
- Competitive salary range with short-term variable compensation plan (annual bonus).
- Excellent health benefits including medical and dental plan options with company credits.
- 401(k) Plan with automatic 3% company contribution and up to 4% company match.
- Company-paid benefits: basic life insurance, accidental death and dismemberment coverage, short-term and long-term disability coverage.
- Optional participation in Ericsson's Stock Purchase Plan.
- Minimum of 15 days of accrued vacation.
- Up to 3 personal days per year.
- 11 annual holidays.
- 8 hours of volunteer time.
- 80 hours of sick time annually.
- Up to 16 weeks of paid maternity leave.
- 6 weeks of parental or adoption leave at 100% of pay.
- Financial wellness programs.
- Educational assistance.
- Matching gifts.
- Recognition programs.
#Sales Support#Services#Management#Solutions
Company
Ericsson
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Plano, United States
Qualification
Bachelor
Applicants
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