Finnish Speaking Customer Service Representative

Retail & Consumer Services · Customer Service · Customer Support

In short

Transcom is seeking a Finnish Speaking Customer Service Representative to work from home in Hungary. The role involves providing outstanding customer service, processing customer experience cases, and using modern communication channels. Paid training, development opportunities, and a competitive remuneration package are offered.

Responsibilities

  • Provide outstanding service to customers every day.
  • Be the voice of the brand, ensuring every interaction is brilliant and impactful.
  • Administratively process the customer experience cases via a different application.
  • Use a variety of modern communication channels to offer the best possible service.

Requirements

  • Fluent language skills in Finnish and English.
  • Exceptional writing and speaking abilities to provide clear and empathetic customer.
  • Strong communication and interpersonal skills.
  • Basic software knowledge.
  • Secondary school is required.

Desired Qualifications

  • Displays passion for and responsibility to the customer.
  • Displays innovation in everything you do.
  • A strong drive to complete tasks.
  • Displays personal and corporate integrity.

Benefits

  • Work experience in an international company and multilingual team.
  • Excellent atmosphere, friendly and diverse environment, teamwork.
  • Paid training and guidance in working with a reputable and strong brand.
  • Opportunity to further develop yourself with a focus on skills development.
  • Competitive remuneration package.
  • Flexible work environment and working schedule.
  • Work from home possibility within Hungary.

Skills

FinnishEnglishCustomer ServiceCommunication
#customer service#multilingual#work from home#remote
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About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs…

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Company

Transcom

Job Posted

2 weeks ago

Employment Type

Full Time

Work mode

Remote

Salary

Negotiable

Experience Level

Associate

Locations

Hungary

Qualification

Diploma

Applicants

Be an early applicant