Field Service Technician- Central Region
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Improvement · Industrial Safety
In short
Atlas Copco is seeking a Field Service Technician for the Central Region, ideally based in Ohio. This role involves providing on-site technical support, installations, maintenance, and repairs for Atlas Copco tools and assembly systems, requiring 2-3 years of experience in mechanical and electrical troubleshooting and a willingness to travel.
Responsibilities
- Act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems.
- Travel to customer sites to provide world-class technical support.
- Perform new installations, commissioning, preventative maintenance, or calibrations on tools and assembly systems.
- Provide service coordination, cross-functional knowledge sharing, and team member support.
- Build strong relationships with customers and assist with any issues.
- Create detailed reports and capture costs through timely administrative work.
- Perform hands-on troubleshooting, programming, and repairs.
- Reinforce the correct operation and “Best Practices” of Atlas Copco equipment.
- Respond and travel to emergency field repair of Atlas Copco equipment.
- Coordinate travel schedule and accommodations to visit customer sites.
- Interface with customers externally and internally within the company.
Requirements
- Ability to travel up to 60% locally and 40% nationally.
- Ability to work flexible work schedule.
- At least 2-3 years of experience with mechanical and electrical troubleshooting.
- Customer service excellence and ability to communicate across all levels of an organization.
- IT, MS Office products, and networking or wireless communication proficiency.
- Ability to work independently, and as part of a team.
- Ability to summarize technical problems and resolutions.
- Have an interest and passion in furthering knowledge of industrial tooling.
- A High School Diploma or GED is required.
- Have a valid US Driver’s License.
- Ability to lift and carry up to 60 lbs.
Benefits
- Opportunities for growth, training, and career advancement.
- Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
- 401(k) with up to 6% company match.
- Paid Maternity & Paternity Leave.
- Wellness Perks: Gym, Education, and Health Reimbursements.
- An inclusive environment that celebrates innovation, teamwork, and diversity.
#Field Service#Technician#Central Region#Atlas Copco#Tools#Assembly Systems#Technical Support#Installation#Commissioning#Preventative Maintenance#Calibration#Troubleshooting#Programming#Repair#Customer Service#Ohio
Company
Atlas Copco
Job Posted
3 weeks ago
Expires
in 3 months
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Columbus, United States
Cincinnati, United States
Dayton, United States
Qualification
Diploma
Applicants
Be an early applicant