Experimentation Manager, Marketing
Marketing, Media & Creative · Marketing & Advertising · Digital Marketing · Marketing Strategy
In short
Microsoft is seeking an Experimentation Manager, Marketing to optimize customer journeys for their Commercial Cloud and AI business through experimentation and analytics. This role involves partnering with stakeholders to identify growth opportunities, design and execute tests, and analyze results to drive engagement and revenue. A Bachelor's degree with 3+ years of relevant experience or equivalent is required.
Responsibilities
- Support the Commercial Cloud portfolio by identifying opportunities to improve priority Microsoft.com customer journeys.
- Partner with business stakeholders to translate goals, customer needs, and performance gaps into a focused growth and experimentation backlog.
- Develop clear hypotheses, test plans, success measures, and business rationale for prioritized experiments.
- Coordinate with UX, Analytics, Development, Product Marketing, and Site Management partners to launch high-quality tests and journey improvements.
- Use analytics, customer research, behavioral insights, telemetry, and experiment results to evaluate performance and identify actionable opportunities.
- Analyze results and communicate concise recommendations, implications, and next steps to business and cross-functional stakeholders.
- Document and share learnings, contribute to experimentation governance, and reuse proven practices across relevant Commercial Cloud journeys.
- Manage day-to-day execution with agency or vendor partners as needed, escalating risks and trade-offs while keeping work aligned to business priorities.
Requirements
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years experience in experimentation, analytics, digital marketing, product management, web strategy, growth strategy, or a related field.
- Equivalent experience may be accepted in lieu of a degree.
- Experience developing hypotheses and designing, launching, or evaluating A/B tests.
- 5+ years of experience in experimentation, analytics, digital marketing, product management, web strategy, growth strategy, or a related field.
- Experience optimizing customer journeys, digital products, or commercial web experiences.
- Experience with experimentation platforms, web analytics, customer insights, conversion optimization, or personalization.
- Experience supporting AI, cloud, business applications, or another complex technology business.
- Experience working across a large, matrixed organization and coordinating with agencies, vendors, or distributed teams.
Desired Qualifications
- Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years in experimentation, analytics, digital marketing, product management, web strategy, growth strategy, or a related field.
- OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years in experimentation, analytics, digital marketing, product management, web strategy, growth strategy, or a related field.
Benefits
- The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year.
- For the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $137,600 - $222,600 per year.
- Certain roles may be eligible for benefits and other compensation.
#Marketing#Commercial Cloud#AI#Experimentation#Analytics#Personalization#Customer Journeys#Digital Marketing#Product Management#Web Strategy#Growth Strategy
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
1 month ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$106,400–203,600 / year
Experience Level
Mid-Senior
Locations
United States
Qualification
Bachelor, Master
Applicants
Be an early applicant
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