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Engineer / Senior Engineer - Inside Sales

Logistics, Sales & Operations · Sales & Business Development · Technical Sales

In short

Emerson is looking for an Inside Sales Engineer in Chennai, India, to manage customer quotations, technical discussions, and order processing. The role requires strong technical and sales aptitude, proactive customer focus, and good communication skills.

Responsibilities

  • Carry out sizing and selection and provide on-time quotations to customers through Regional Sales Managers or Dealers.
  • Meet daily, weekly, and monthly commitments for on-time quotations.
  • Track quotations issued for win rate, processing time, and proportion of clean orders received.
  • Support Regional Sales Managers and Dealers in technical discussions with customers.
  • Follow up with customers over the phone and through personal visits for conversion of assigned quotations to purchase orders.
  • Review purchase orders received and hand them over for execution.
  • Consolidate and submit technical and price offers in the customer format.
  • Check PO for compliance with the offer submitted and inform the customer/Sales Manager/Dealer in case of any discrepancy, following up for order amendment where necessary.
  • Pass on clean orders, along with all supporting documents, to SOM for execution.
  • Guide SOM to provide order acknowledgement and necessary documents to the customer, tracking communication for smooth and timely order execution and payment process.
  • Manage change orders to reflect impact on price, delivery, damages, etc.
  • Support the purchase team on clarifications for regulators imported from factories abroad.
  • Support the QA team for inspection by liaising with the customer if necessary.
  • Form a team with the regional sales manager to meet and exceed regional assigned targets.
  • Correspond with application experts at other world locations for special applications/prices and interact with factories for testing requirements and delivery periods.
  • For MRO enquiries, interact with the service team, customers, and BU experts for investigating root causes and proposing solutions.
  • Submit weekly and monthly reports in the prescribed format.

Requirements

  • Strong technical skills and aptitude.
  • Comfortable in leading technical discussion.
  • Strong sales aptitude.
  • Keen to interact with customers.
  • Proactive approach and customer focus.
  • Skilled in problem solving.
  • Learning agility.
  • Keen to learn new products and technologies.
  • Good interpersonal skills.
  • Strong Team member.
  • Knowledge of regulators/valve industry preferable. However, candidates from Pump, Seals and Compressor background are acceptable.
  • Good knowledge of Commercial terms and conditions.

Desired Qualifications

  • Engineering Degree with 5-10 years’ experience, preferably within the process industry.
  • Good communication and presentation skills.
  • Familiar with basic business software’s applications.

Benefits

  • Competitive benefits plans.
  • Variety of medical insurance plans.
  • Employee Assistance Program.
  • Employee resource groups.
  • Recognition.
  • Flexible time off plans.
  • Paid parental leave (maternal and paternal).
  • Vacation and holiday leave.

Skills

SalesTechnical SupportCustomer Relationship ManagementCommunicationProblem SolvingProcess Improvement
#Sales#Engineering#Customer Support#Technical Sales#Hybrid
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About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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Company

Emerson

Job Posted

6 days ago

Employment Type

Full Time

Work mode

Hybrid

Experience Level

Mid-Senior

Locations

Kanchipuram, India

Qualification

Bachelor

Applicants

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