Dutch Speaking Customer Service Representative (hybrid)

Retail & Consumer Services · Customer Service · Customer Support

In short

Hiring a Dutch-speaking Customer Service Representative for a hybrid role in Budapest, Hungary. The position offers paid training, development opportunities, flexible scheduling, and a competitive remuneration package within an international and diverse team.

Responsibilities

Provide outstanding service to customers.
Administratively process customer experience cases via applications.
Utilize various modern communication channels to offer the best possible service.

Requirements

Fluent language skills in Dutch (C1).
Fluent in English or Hungarian (C1).
Exceptional writing and speaking abilities to provide clear and empathetic customer service.
Strong communication and interpersonal skills.
Basic software knowledge.
Secondary school education required.

Desired Qualifications

Passion for and responsibility to the customer.
Innovation in everything you do.
A strong drive to complete tasks.
Personal and corporate integrity.

Benefits

Work experience in an international company and multilingual team.
Excellent atmosphere, friendly and diverse environment, teamwork.
Paid training (2 weeks) and guidance.
Opportunity to further develop yourself with a focus on skills development.
Competitive remuneration package.
Flexible work environment and working schedule.
Hybrid working (1 office day a month).

Skills

Customer ServiceCommunicationInterpersonal SkillsSoftware Knowledge

#customer service#dutch#hybrid#training#development#international

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs…

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