Domain Support Specialist SAPC
Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration
In short
Ericsson is hiring a Domain Support Specialist SAPC in Noida, India, to manage configurations, updates, and trouble tickets for 5G/VoLTE Core nodes in a 24x7 environment. The role involves troubleshooting, preventive and corrective maintenance, and interfacing with customers and internal teams.
Responsibilities
- Troubleshooting on Ericsson SAPC, CCPC and SCP 5G/VoLTE Network.
- Preventive & Corrective Maintenance.
- Planned Maintenance (Health Checks, Backups etc).
- Problem Escalations and Follow-ups (TT/CSR/SR).
- Interface with Customer, 3PP and Ericsson Departments.
- Ensure smooth and quality system/service handover from Project.
- Outage reporting.
- Adherence to Processes.
Requirements
- Expertise on Diameter & HTTP Signaling.
- Diameter & HTTP Cause Codes and its understanding.
- VoLTE/5G Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding.
- Expertise on Ericsson SAPC, vSAPC, CCPC & SCP.
- LTE/4G, VoLTE/IMS and 5G call flows and roaming call flows.
- VoLTE/5G Network Architecture, interfaces, and its subparts.
- Performance & Characteristics of SAPC/PCRF/CCPC/SCP Network Nodes.
- Education: B.E/B. Tech in Electronics and Communications/Computer Science and Engineering from Reputed University.
- Experience: 3-5 years.
Desired Qualifications
- All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Benefits
- Outstanding opportunity to use skills and imagination.
- Chance to build solutions never seen before.
- Will be challenged but not alone.
- Joining a team of diverse innovators.
- Opportunity to craft what comes next.
- Encouraging a diverse and inclusive organization is core to our values.
#5G#VoLTE#SAP#Noida#Ericsson#Telecommunications#Network Architecture