Director, Revenue Operations

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

Appleton Group is seeking a Director of Revenue Operations to lead the development and execution of a revenue operations framework. This role focuses on optimizing engagement processes, delivering consistent customer experiences, and enabling data-driven decisions across sales, marketing, and operations.

Responsibilities

Define and implement pricing strategies, guidelines, and approval thresholds.
Ensure pricing effectiveness and compliance across channels.
Act as the Voice of the Customer, ensuring consistent, high-quality customer interactions from order entry to post-sale support.
Lead the end-to-end quotation process from opportunity intake through quote submission.
Align inside sales activities with broader commercial objectives.
Drive sales growth and operational improvements by analyzing internal data, customer and channel performance, and market trends.
Drive implementation and adoption of commercial and business intelligence tools such as CRM, DOMO/PowerBI.
Establish and maintain data governance standards, policies, and procedures for Oracle ERP, and workflow processes for new item creation and updates.
Define ownership and accountability for critical business data.
Own the Appleton Group Access Sales Portal, including improvement and expansion to Canada.
Maintain and expand the exchange of information with channel partners through Electronic Data Interchange (EDI).

Requirements

Bachelor’s degree in Business, Finance, Marketing, Engineering, or related field.
5+ years of relevant years of progressive experience in Revenue Operations, Sales Operations, or associated subject areas, with confirmed leadership experience.
Expertise in driving operational alignment across Sales, Marketing, and Operations organizations.
Solid understanding of sales processes, pricing techniques, channel oversight, and customer lifecycle management in industrial or technology-related sectors.
Highly analytical with strong data-driven decision-making capabilities.
Proficient in CRM systems (i.e. Salesforce), business intelligence tools, and revenue enablement platforms.
Excellent communication, interpersonal, and influencing skills.
Consistent record of driving process improvements and scalable operational models.
Strong change leadership skills with the ability to thrive in fast-paced, dynamic settings.
Legal authorization to work in the United States.

Desired Qualifications

10+ years of progressive experience in Revenue Operations, Sales Operations, or associated subject areas, with confirmed leadership experience.
MBA
CRM Expertise

Benefits

Competitive base salary, within the local market.
Annual merit review process.
Variety of medical insurance plans, with dental and vision coverage.
Employee Assistance Program.
401(k).
Tuition reimbursement.
Employee resource groups.
Recognition.
Flexible time off plans.
Paid parental leave (maternal and paternal).
Vacation and holiday leave.

Skills

SalesforceDOMOPowerBIOracle ERPEDI

#Revenue Operations#Sales Operations#Pricing#Inside Sales#Customer Care#Business Intelligence#Data Governance#E-Commerce

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

See all open jobs at Emerson Read more about Emerson Website

Company

Emerson

Job Posted

3 days ago

Employment Type

Full Time

Work mode

On Site

Salary

US$160,000–190,000 / year

Experience Level

Director

Locations

Rosemont, United States

Qualification

Bachelor, Master

Applicants

Be an early applicant

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