Digital Product Manager Connected Vehicle Uptime

Technology, Data & Digital · Product & Design · Product Management · Artificial Intelligence

In short

Volvo Trucks is seeking a Digital Product Manager for Connected Vehicle Uptime in Gothenburg, Sweden. This role involves shaping the future of customer engagement and driving digital transformation within the transport industry by managing digital products that create measurable value globally. The position requires a strategic thinker passionate about combining business strategy, customer experience, and digital innovation.

Responsibilities

Define and drive the digital products vision, strategy, and roadmap for customer support.
Identify opportunities that improve customer engagement, sales effectiveness, and business performance.
Drive product prioritization based on business value, customer needs, data and measurable outcomes.
Measure and realize product value through outcomes and OKRs.
Use data insights, analytics, and feedback to guide product decisions.
Ensure digital products deliver exceptional user experiences and tangible business benefits.
Partner with Uptime Center, Digital teams and external partners.
Build strong relationships, create engagement and foster a collaborative and inclusive culture across business and technology stakeholders.

Requirements

Proven experience in Digital Product Management or a similar leadership role.
Strong knowledge of agile product development and modern product management practices.
Proven experience or strong conceptual knowledge of designing agentic AI systems, building AI-powered workflows and leveraging AI engineering frameworks/harnesses to automate complex backend processes.
Experience leading global and cross-functional initiatives at different levels.
Excellent communication, facilitation, and stakeholder management skills.
Strong analytical mindset with experience using data to support decision-making.
Experience working with OKRs and value-based product management
Experience working with leading platforms, such as Microsoft, Salesforce or similar.

Desired Qualifications

Reimagine and strategically realign the ongoing transformation leveraging Microsoft Dynamics 365, accelerating the transition toward AI-driven automation to deliver measurable business value through faster resolution times and greater operational efficiency.
Establish clear strategy and roadmap aligned with business priorities to secure a successful deployment and roll-out of the next-gen solution.
Ensure stakeholders across Service Management and Digital teams are aligned, engaged, and work toward shared strategic goals.
Solution adoption and business confidence in the product continue to grow.
Product decisions are driven by customer insights, data, and outcome metrics.

Benefits

Opportunity to influence digital products used across a global organization.
Help shape the future of customer engagement.
Work with talented colleagues across business and technology.
Contribute to meaningful transformation.
Play an important role in driving the future of sustainable transport solutions.
Chance to make a real impact by creating digital capabilities that strengthen customer relationships and support business growth around the world.

Skills

Microsoft Dynamics 365SalesforceAI

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About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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