Deputy Sales Manager, IKEA Ostrava
Logistics, Sales & Operations · Sales & Business Development · Sales Management
In short
IKEA Ostrava is seeking a Deputy Sales Manager to lead teams, drive business performance, and enhance customer experience. This role is a development opportunity with long-term succession planning for the Sales & Com-In Manager position. The ideal candidate has strong leadership, commercial acumen, and a passion for home furnishing.
Responsibilities
- Strengthen IKEA's position as the leader in Life at Home in the local market.
- Contribute to the development and execution of commercial strategies that drive sustainable sales growth and profitability.
- Identify and maximize business opportunities based on customer insights, market trends and performance analysis.
- Secure a consistent and positive customer experience throughout the store.
- Inspire customers by presenting the IKEA home furnishing offer through strong visual merchandising, store communication and range presentation.
- Support the planning and execution of store layout, commercial activities and communication solutions that strengthen the IKEA brand and business goals.
- Work cross-functionally with other departments to develop and implement business plans, priorities and improvements.
- Lead, coach, motivate and develop co-workers within Sales and Com-In, creating a high-performing and collaborative culture.
- Take an active role within the management team and contribute to the overall success of the store.
- Ensure the implementation of agreed priorities and share best practices across the organization.
Requirements
- Passionate about customers, home furnishing and creating a better everyday life at home.
- Strong commercial mindset and a proven ability to turn opportunities into results.
- Enjoy combining creativity with business thinking.
- Experience leading and developing teams.
- Inspiring, motivating and confident in leading people through change and development.
- Strong analytical skills and make data-driven decisions while keeping the customer at the center.
- Excellent communicator and collaborator who can build strong relationships across functions.
- Communicate confidently in both English and Czech, written and spoken.
Desired Qualifications
- Experience or education in design, visual merchandising, interior design or retail management is considered an advantage.
Benefits
- 25 days of annual leave, increasing to a total of 30 days after five years of service.
- Weekend premium pay of 50% and public holiday premium pay of 100%.
- An annual contribution of CZK 10,000 towards public transport or Flexi Pass benefits.
- Great breakfasts, lunches, and dinners at discounted prices.
- Free coffee, tea, and soft drinks throughout the day.
- Contribution towards a Multisport card.
- A 15% employee discount on all IKEA products.
- Focus on workplace ergonomics to make work as comfortable as possible for employees.
- Access to the online medical advisory service uLekare.cz, including doctor appointment booking and preventive care support.
- Support in challenging life situations through the HELP program.
- Opportunities for further development and career growth.
#Business Development