Data Center Operations Tech (L4), Data Center Operations (DCO)
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · IT Support
In short
AWS Infrastructure Services is seeking a Data Center Operations Tech (L4) to troubleshoot technical issues on advanced hardware (servers, storage, networking) on a 24/7 basis. This role involves maintaining high system reliability and availability, participating in projects to enhance operational efficiencies, and training less technical staff. The ideal candidate will have a Bachelor's degree and 2+ years of experience in data center operations or related fields.
Responsibilities
- Troubleshoot technical issues on advanced hardware, including servers, storage, and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share experiences and knowledge with a global network of technical experts.
- Train less technical staff on best practices related to service owner issues.
- Contribute to building a great team by participating in the Amazon hiring process/candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience.
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers ownership.
- Support for work-life harmony and flexibility.
- Mentorship and career growth resources.
- Opportunities for knowledge sharing with global technical experts.
- Involvement in Amazon hiring processes.
#Data Center Operations#IT Operations#Infrastructure#Hardware
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Mumbai, India
Qualification
Bachelor
Applicants
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