Data Center Engineering Operations , DCEO

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · Site Reliability Engineering · Network Administration

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In short

AWS Infrastructure Services is seeking a Data Center Engineering Operations professional to manage the design, planning, delivery, and operation of AWS global infrastructure. Responsibilities include overseeing data center changes, incidents, and maintenance, as well as managing asset inventory and technical documentation. The role also involves financial and cost control, regulatory compliance, and staff training.

Responsibilities

Ownership of all Data Center changes, events, incidents, and problems from beginning to end.
Overseeing the completion of post-mortems, root cause analysis, and follow-up resolution actions.
Ensuring maintenance/repairs of site-critical facility infrastructure or a Data Center are planned and executed.
Responsible for Asset and Inventory management.
Develop and maintain method statements, standard operating procedures, emergency response procedures, and preventive maintenance programs.
Develop a deep knowledge of the design intent, operational alternatives, and contingency plans for all Data Center systems.
Manage engineering aspects related to financial and cost control, code and regulatory compliance, personnel management, and staff training.
Oversee technical compliance auditing and the close out of corrective action plans.
Perform annual operational reviews focusing on compliance with Amazon standards and regulatory requirements.
Manage the development and delivery of the portfolio of Energy/Environmental Management Programs.
Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
Managing information flow during incidents while providing regular updates to management.
Manage and coordinate with vendors to resolve any incidents during emergency situations.
Ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters.
Risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.
On-site management of contractors, sub-contractors, and vendors, ensuring compliance with established practices, procedures, and local legislation.
Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of data center facility infrastructure operations and maintenance.
Work with DCO managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
Supporting the installation of racks and the provision of power/cooling.
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
Perform rack installs, rack decommissioning, and facility management.
Provide operational readings and key performance indicators to ensure uptime is maintained.
Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

Requirements

3+ years of relevant work in a data center or other critical environment experience
3+ years of data center engineering or operations experience
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

Desired Qualifications

4+ years of data center engineering or operations experience
Experience in electrical or mechanical engineering

Benefits

Inclusive culture that empowers Amazonians to deliver the best results for customers.
Work-life harmony is valued, with a strive for flexibility in working culture.
Employee-led affinity groups foster a culture of inclusion.
Endless knowledge-sharing, mentorship, and career-advancing resources to help develop into a well-rounded professional.

Skills

Electrical EngineeringMechanical EngineeringData CenterITSupply ChainSecurityOperationsAWSRisk ManagementTechnical WritingAutomationAuditsEnergy Management

#Data Center#Engineering#Operations#IT#Support

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