Customer Service Advisor - Christchurch
Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician · Customer Support
In short
Scania is seeking an experienced Customer Service and Parts Advisor for their Christchurch Aftersales Team. This role requires previous technical experience in the automotive or commercial vehicle industry, strong communication, and problem-solving skills to support customers and ensure a seamless service experience. The position offers monthly bonus potential, subsidized medical insurance, and a dynamic work culture.
Responsibilities
- Support customers using technical expertise.
- Work closely with workshop and parts teams.
- Ensure a seamless service experience from booking through to vehicle completion.
- Build positive relationships with customers and colleagues.
Requirements
- Previous technical experience in the automotive/commercial vehicle industry.
- Desire to provide exceptional customer service.
- Experience within the automotive, heavy vehicle, or transport industry.
- Excellent verbal and written communication skills.
- Strong problem-solving, organisational, and time management skills.
- Ability to build positive relationships with customers and colleagues.
- Full New Zealand or Australian working rights required.
Desired Qualifications
- Automotive or strong automotive technical knowledge.
- Experience as a technician looking for a customer-focused role.
Benefits
- Monthly bonus potential
- Subsidised Medical Insurance
- Dynamic and inclusive work culture
- Part of a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
- Potential for career progression
#Customer Service Advisor#Automotive#Transport#Christchurch#Scania
Company
Scania Group
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Christchurch, New Zealand
Applicants
Be an early applicant