Customer Experience Co-worker, carts
Retail & Consumer Services · Customer Service · Customer Support
In short
As a Customer Experience Co-worker at IKEA in Dartmouth, Nova Scotia, you will engage customers to create rewarding experiences, support purchases, and contribute to operational goals. This role emphasizes developing customer relationships and requires less than one year of experience.
Responsibilities
- Deliver an excellent meeting with the customer across all customer assignments.
- Engage with customers in a friendly and confident manner to create a rewarding customer experience.
- Contribute and achieve operational KPIs and goals to maintain customer loyalty.
- Continuously develop knowledge and skills within the area of customer experience.
- Support customers to make purchases with assistance or self-service tools.
Requirements
- Less than 1 year of related experience.
Desired Qualifications
- Passionate about people.
- Ability to connect to people by listening to their personal needs and creating genuine interactions.
Benefits
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
#Customer Relations#Customer Experience
Company
IKEA
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Dartmouth, Canada
Applicants
Be an early applicant