The Job

Critical Environment Operations Manager

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · DevOps

Join for updates

In short

Microsoft seeks a Critical Environment Operations Manager to lead a team in fully on-site datacenter operations. This role focuses on ensuring safety, security, compliance, and optimal operational efficiency of critical environments, driving cost and energy initiatives. The ideal candidate will have mission-critical service management experience and people leadership skills.

Responsibilities

  • Empower a culture of safety, security, and compliance in all aspects of Datacenter operations.
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services.
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters.
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency.
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year.
  • Deliver on cost/energy efficiency initiatives.
  • Ensure routine reporting to effectively manage and analyze Power/Temperature/Relative Humidity, and SLA monitoring.
  • Establish and enhance strong working relationships and engagement with Engineering Groups (EGs) and business partners.
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio.

Requirements

  • High School Qualification or equivalent AND 6+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience.
  • 1+ year(s) people management experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

  • 6+ years enterprise-level experience managing large scale and complex projects/programs.
  • 6+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU).
  • 6+ years experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Experience managing budget $1M+.
  • Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
  • 5+ years experience leading diverse, technical workforce or managing global and virtual teams.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
  • Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services.
  • Experience working on large scale CE projects.
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).

Benefits

  • The typical base pay range for this role across the U.S. is USD $127,600 - $229,200 per year.
  • Specific work locations, within the San Francisco Bay area and New York City metropolitan area, have a base pay range of USD $168,900 - $253,300 per year.
  • Certain roles may be eligible for benefits and other compensation.
#Data Center#Critical Environment#Operations Management#Mechanical#Electrical#Control Systems#IT Infrastructure#Facilities Maintenance
Microsoft Logo

Company

Microsoft

Job Posted

1 day ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

United States

Qualification

Bachelor, Diploma, No Formal Education

Applicants

Be an early applicant