Critical Environment (CE) Technical Trainer
Education & Public Service · Education & Training · Corporate Training
In short
Microsoft seeks a Critical Environment (CE) Technical Trainer for its Cloud Operations + Innovation (CO+I) Learning team. This role involves delivering technical training, conducting workforce needs analysis, and engaging in procedural change management for datacenters. The trainer will leverage technical and adult learning fundamentals to evaluate training activities and coach learners.
Responsibilities
- Deliver technical training and workforce training needs analysis.
- Engage in procedural change management activities supporting datacenters.
- Evaluate and report on training activities in datacenters.
- Coach learners in their career growth.
- Align learning preparation with relevant metrics for measuring success.
- Build awareness of latest features, technologies, and processes and incorporate them into learning experiences.
- Deliver single to multi-day training or other learning experiences in-person or virtually.
- Use digitally enhanced instructor-led resources to deliver technology-based learning.
- Apply classroom management techniques to reinforce learning.
- Create a friendly, supportive environment and encourage questions.
- Monitor learner progress and provide course content feedback.
- Embody company culture and values.
Requirements
- Bachelor's Degree AND 2+ years training, education, critical environments (CE), cloud systems, datacenter environments, server environments, or computer technologies experience OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- 4+ years hands-on experience in a technical capacity with maintaining facility cooling, electrical, mechanical and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS).
- 2+ years experience in training delivery and readiness operations or demonstrated project management skills.
- Analysis and writing ability to diagnose or represent training data and anecdotal feedback in meaningful ways.
- Operational Planning & Project Management: structured thinking and planning, with a bias for execution.
Desired Qualifications
- Experience with server environments.
- Experience with computer technologies.
Benefits
- Contribute to establishing technical training delivery.
- Opportunities for personal and professional development.
- Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
- Work on core infrastructure and foundational technologies for Microsoft's online services.
- Be part of a team focused on environmental sustainability and optimization in datacenter design and operations.
Skills
Training DeliveryTechnical TrainingCloud OperationsDatacenter EnvironmentsElectrical SystemsMechanical SystemsCooling SystemsLife Safety SystemsElectrical Power Monitoring SystemsBuilding Automation SystemsBattery Monitoring SystemsProject ManagementAdult Learning
#critical environment#technical trainer#cloud operations#datacenter#training delivery#workforce training
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
On Site
Salary
US$77,800–169,900 / year
Experience Level
Mid-Senior
Locations
United States
Qualification
Bachelor
Applicants
Be an early applicant
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