Continuous Improvement Specialist, Commercial Operations
Logistics, Sales & Operations · Sales & Business Development · Sales Operations
In short
Electrolux is seeking a Continuous Improvement Specialist for their Commercial Operations team in Charlotte, NC. This hybrid role focuses on optimizing costs and improving processes within the North America commercial organization using Lean methodologies. The ideal candidate will have a Bachelor's degree and 4+ years of relevant experience.
Responsibilities
- Lead Cost to Serve optimization and continuous improvement initiatives across the North America commercial organization.
- Analyze operational and financial data to identify improvement opportunities, establish performance baselines, and measure business impact.
- Drive projects focused on reducing returns, transportation damages, obsolescence, scrap, and other avoidable costs.
- Improve order fulfillment performance, delivery reliability, customer compliance, and overall commercial operations effectiveness.
- Facilitate process mapping, root cause analysis, and implementation of sustainable process improvements using Lean methodologies.
- Develop, track, and report KPIs to measure project performance, operational improvements, and cost savings.
- Prepare and present business cases, project updates, and recommendations to leadership.
- Support the adoption of continuous improvement practices and operational excellence capabilities across the commercial organization.
Requirements
- Bachelor's degree
- 4+ years of experience in continuous improvement, commercial operations, business operations, supply chain, sales operations, or a related field, including experience leading process improvement initiatives.
- Working knowledge of Lean methodologies
- Strong analytical skills with advanced proficiency in Microsoft Excel.
- Knowledge of commercial operations, sales operations, supply chain, S&OP, and cost-to-serve concepts.
- Ability to travel domestically up to 10%.
Desired Qualifications
- Six Sigma Green Belt certification preferred.
- SAP and/or IBP experience preferred.
Benefits
- Discounts on award-winning Electrolux products and services
- Family-friendly benefits
- Insurance policy plan
- Extensive learning opportunities and flexible career path
#continuous improvement#commercial operations#process improvement#cost optimization#lean methodologies