In short
Emerson is seeking a Collections Specialist in Mandaluyong, Philippines, for a hybrid role. This position involves managing an assigned portfolio, reviewing open accounts, communicating statements, collecting payments, and logging customer disputes to achieve financial and operational goals.
Responsibilities
- Manage assigned portfolio including strategic accounts, trading partners, intercompany, and end customers.
- Review open/active accounts for collection efforts.
- Prepare and communicate monthly Statement of Accounts to all assigned customers.
- Collect customer payments in accordance with payment due dates, including pre-due date reminder calls/emails and follow-up on aging balances.
- Identify, validate, and log customer disputes to initiate resolution and escalation.
- Perform initial investigation and communicate findings with the proper owners/resolvers.
Requirements
- Bachelor’s degree in finance, Business, or any equivalent field.
- 1-2 years of experience in Accounts Receivable, Collections, Customer Service, Finance Operations.
Desired Qualifications
- Driven to deliver results with energy and enthusiasm.
- Proactive and innovative in problem-solving.
- Proficient in communicating ideas and influencing internal and external customers.
- Interpersonally savvy and able to collaborate efficiently with people at any level.
Benefits
- Competitive benefits plans.
- Variety of medical insurance plans.
- Employee Assistance Program.
- Employee resource groups.
- Recognition programs.
- Flexible time off plans.
- Paid parental leave (maternal and paternal).
- Vacation and holiday leave.
#collections#finance#accounts receivable
Company
Emerson
Job Posted
4 weeks ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Associate
Locations
Mandaluyong, Philippines
Qualification
Bachelor
Applicants
Be an early applicant