Channel Team Lead - AMZL
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Logistics Management
In short
Amazon is seeking a Channel Team Lead for its AMZL transportation team in Mumbai. This role involves account identification, acquisition, and management of channel partners, field visits, training, and reporting. The ideal candidate will have strong execution skills, be action-oriented, resourceful, and able to navigate ambiguity in a fast-paced environment.
Responsibilities
- Identify and acquire new retail stores (I.H.S stores) in assigned territory.
- Manage and drive growth of channel partners/stores' business with Amazon.
- Build and execute strategic account plans.
- Conduct daily/weekly/monthly field visits to stores.
- Deliver training on Amazon processes, products, and operating models.
- Work on the ground to enable network with new product launches.
- Maintain and publish routine performance reports for stores.
- Publish recommendations and action plans based on data.
- Report on overall Network Health in the assigned territory.
- Build and manage a multi-layer team, driving performance through coaching and mentoring.
- Set expectations, communicate status, and manage relationships with stores.
- Improve operational aspects of partner businesses for enhanced delivery experience and efficiency.
- Enhance engagement with accounts to improve business and increase retention.
- Drive stores towards goals (Volume, FTR, and other key metrics).
- Handle daily operational escalations and be available round the clock.
- Manage internal and external stakeholders.
- Support station operations and/or customer deliveries.
Requirements
- Strong execution skills, action-oriented, go-getter.
- Resourceful to identify ways to get things done using limited resources.
- Ability to navigate ambiguity and drive clarity for the team in evolving situations.
- Ability to work in a customer-obsessed, fast-paced environment fostering high ownership and quick decision-making.
- Analytical Skills: Effectively analyze and interpret information, identifying and validating key facts, and reviewing alternatives to determine advantages and risks.
- Bachelor's degree.
- Experience with distribution sales.
Benefits
- Inclusive culture that empowers Amazonians.
- Opportunity to work with a globally recognized brand.
- Support for workplace accommodations for individuals with disabilities.
#AMZL#Transportation#Channel Partner Management#Sales#Operations