Channel Team Lead - AMZL
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon is looking for a Channel Team Lead for its transportation team (AMZL) in Mumbai, Maharashtra. The role involves acquiring and managing channel partners, leading field visits, providing training, managing a team, and ensuring operational efficiency and reporting. Requires a minimum of 3 years of sales experience and people management experience.
Responsibilities
- Map and identify potential retail stores for acquisition, induction, and onboarding.
- Manage and drive growth of channel partners' business with Amazon.
- Build and execute strategic account plans.
- Conduct daily/weekly/monthly field visits to stores.
- Deliver training and coaching on Amazon processes, products, and operating models.
- Work on the ground to enable network with new product launches.
- Maintain and publish routine reports on store performance and business with Amazon.
- Publish recommendations and action plans based on data.
- Report on overall network health in the assigned territory.
- Build and manage a multi-layer team, and manage performance through coaching and mentoring.
- Drive team of associates to achieve targets.
- Set proper expectations, provide clear status communications, and manage relationships with acquired/assigned stores.
- Work with stores/channel partners to improve operational aspects and enhance delivery experience and efficiency.
- Enhance engagement with accounts to improve business and increase retention.
- Drive stores against goals (Volume, FTR, and other key metrics).
- Handle day-to-day operational escalations and be available round the clock.
- Manage internal/external stakeholders.
- Support station operations and/or customer deliveries.
Requirements
- Strong execution skills.
- Action oriented, go getter.
- Resourceful to identify the way to get things done using limited resources.
- Ability to navigate ambiguity and drive clarity for the team in evolving situations.
- Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making.
- Effectively analyze and interpret information, identifying and validating key facts.
- Minimum 3 years of Sales Experience.
Desired Qualifications
- Experience managing people.
Benefits
- Inclusive culture that empowers Amazonians.
- Opportunity to work in a customer-centric company.
- Support for workplace accommodation and adjustment during the application and hiring process for individuals with disabilities.
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