Business Architect

Logistics, Sales & Operations

In short

As a Business Architect, you will lead the global go-to-market strategy for Copilot Cowork, focusing on consumption-based AI business growth. This role involves end-to-end GTM planning, designing customer journeys and offerings, and translating strategy into field enablement, with high executive visibility.

Responsibilities

Own the end-to-end Cowork GTM strategy and solution-area plan across Enterprise, Corporate, and SMB segments.
Design scalable customer journeys, offerings, and execution models that connect customer acquisition and adoption to sustained usage, consumption, and measurable value.
Define segmentation, targeting, and growth priorities, with clear success measures and execution plans.
Align Engineering, Product Marketing, Business Planning, Finance, Services, Partners, and field teams around shared priorities, business objectives, and accountabilities.
Coordinate business model and offer strategy, marketing content, product roadmap readiness, and field execution into a cohesive GTM plan.
Ensure customer and field requirements inform product and business decisions.
Translate strategy into practical seller guidance, golden paths, competitive content, and enablement that scale across Enterprise and SME&C.
Design repeatable sales motions and programs that help customers move from initial interest to adoption, sustained consumption, and value realization.
Equip sellers and partners to execute independently, with clear customer targeting, engagement guidance, and success criteria.
Bring product, competitive, customer, and field evidence into GTM planning and executive discussions.
Translate insights into actionable recommendations that strengthen offerings, customer journeys, and execution.
Surface blockers, establish named owners, and drive resolution—not just escalation or reporting.
Define and track KPIs spanning Cowork adoption, usage, consumption revenue, and customer value.
Use business reviews and planning rhythms to assess progress, identify risks and opportunities, and drive corrective action.
Connect performance insights to decisions about GTM priorities, programs, and investments.
Lead strategic initiatives from business design through field activation and measurable results.
Establish clear ownership, milestones, and cross-functional commitments to maintain execution discipline.
Continuously refine plans and programs using customer outcomes and field evidence to accelerate sustainable growth.

Requirements

Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years' experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
3+ years' experience in Near Term Strategy (1-2 years out), Management Consulting, or Finance.

Desired Qualifications

10+ years of experience across strategy, sales, and GTM roles.
Passion and expertise to analyze and decompose complex systems to design and refine toward desired outcomes.
Domain knowledge / expertise across the Microsoft 365 portfolio, AI Transformation and AI tools.

Skills

Microsoft 365AI

#GTM#Sales Strategy#Business Architecture#AI#Microsoft 365#Copilot

About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

See all open jobs at Microsoft Read more about Microsoft Website