Business Analyst, Global Solutions & Risk Compliance (GSRC)
Technology, Data & Digital · Data, AI & Analytics · Data Analysis · Business Intelligence · Software Engineering
In short
Amazon is seeking a skilled Business Analyst for its Global Solutions & Risk Compliance (GSRC) team in Bengaluru, India. This on-site, full-time role involves providing technical support for data analytics platforms and ensuring compliance with risk regulations. Responsibilities include issue resolution, performance optimization, and collaborating with cross-functional teams.
Responsibilities
- Serve as the primary escalation point for complex data and technical issues
- Monitor and optimize BI platform performance
- Investigate and resolve sophisticated problems with data pipelines
- Collaborate with data engineering, analytics and development teams to identify and implement solutions for product issues
- Create and maintain detailed technical documentation and knowledge base articles
- Provide guidance on best practices for report development
- Participate in on-call rotations for critical data support needs
- Conduct root cause analysis for significant data incidents
- Develop and implement proactive measures to prevent recurring issues
- Contribute to the improvement of BI support processes and procedures
- Liaison between support data engineering, analytics and development teams to ensure effective communication
- Support data modeling and visualization standards
Requirements
- Experience identifying and resolving complex issues
- Bachelor's degree in Engineering, Data Engineering(DE), Business Intelligence, Analytics, Information Systems or related field
- 1+ years of experience in BI/technical support roles
- Strong understanding of relevant technologies and systems
- Experience with BI/DE ticketing systems and support processes
- Excellent problem-solving and analytical skills
- Strong verbal and written communication abilities
- Database management and SQL – Query optimization, Data modeling, Performance Tuning
- Data visualization tools expertise (e.g., Quicksight, PowerBI, Tableau, Looker etc.)
- ETL/ELT process and optimization knowledge – Data pipeline design, Data warehouse concepts, Data quality management
- Advanced troubleshooting and debugging techniques
- Data security and governance best practices - Data access controls, Compliance requirements, Data privacy standards
Desired Qualifications
- Master's degree in a relevant technical field
- Industry-recognized certifications (e.g., Quicksight, PowerBI, Tableau, Looker, Snowflake, ITIL, CompTIA, relevant vendor certifications)
- Knowledge of one or more programming languages
- Familiarity with cloud technologies (AWS, Azure, GCP)
- Experience with performance analysis and optimization
- Experience in a SaaS or enterprise software environment
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation and adjustment during the application and hiring process if you have a disability.
#e-commerce#cloud computing#data analytics#risk compliance#business analysis
Company
Amazon
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Bengaluru, India
Qualification
Bachelor, Master
Applicants
Be an early applicant