Area Manager, Quick Commerce

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Amazon sucht einen Area Manager für die Leitung von Quick Commerce Hubs in Bengaluru. Die Rolle konzentriert sich auf Sicherheit, Qualität, Kundenerlebnis und Produktivität und beinhaltet Budgetverwaltung, Personalentwicklung und das Management von Drittanbietern (3PL). Erforderlich sind mindestens 2 Jahre Erfahrung in der Mitarbeiterführung und ein Bachelor-Abschluss.

Responsibilities

Own end-to-end responsibility for hub operations, including budgets, people development, third-party logistics (3PL) management and operational performance.
Ensure 3PL partner meets defined operational SLAs across inbound, outbound, ICQA, and FC Dock functions.
Lead and develop a team of third-party Area Managers and Team Leads.
Coach and mentor leaders to achieve performance objectives, foster positive employee relations, and build leadership bench strength within the hub.
Plan staffing and work schedules, lead quality and process improvement initiatives, and drive change programs to ensure the hub meets business targets.
Set clear expectations for 3PL partners, track performance, provide feedback, and hold partners accountable for results.
Ensure best practices are proactively identified and shared across departments, shifts, and the broader network.
Work closely with cross-functional 3PL support teams including HR, Finance, Facilities, Security & Loss Prevention, IT and Operations leadership.
Effectively resolve operational and people-related issues impacting assigned functional areas.
Manage People and team development.
Create leaders and talent pipeline.
Do cross functional and cross mile interfacing and take up for the best practices and initiatives.

Requirements

2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Desired Qualifications

2+ years of performance metrics, process improvement or lean techniques experience

#Quick Commerce#Operations Management#3PL Management#People Development#Process Improvement#Lean Techniques#Fulfillment#Logistics

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