Agent/ica za video identifikaciju na njemačkom jeziku
Retail & Consumer Services · Customer Service · Customer Support
In short
Transcom is hiring a German-speaking Video Identification Agent in Zagreb, Croatia. This role involves verifying customer personal information via video calls, requiring German (B2) and English (B1) language skills, and basic MS Office knowledge. The position offers training, bonuses, flexible employment options (full-time/part-time, indefinite/student contract), and career development.
Responsibilities
- Conducting video calls with customers to guide them through the identification process.
- Verifying personal information of users via video calls.
- Communicating daily in German and English.
- Providing support to customers and responding to inquiries via video calls.
- Working from the Zagreb office.
Requirements
- German language proficiency (minimum B2 level).
- English language proficiency (minimum B1 level).
- Basic MS Office package knowledge.
- Developed communication and interaction skills.
- Autonomy, motivation, organization, and openness.
Desired Qualifications
- No specific qualifications mentioned beyond language and basic IT skills.
Benefits
- Paid training from day one with supportive preparation.
- Attractive bonuses (welcome, monthly for video calls, seasonal spring & winter, loyalty).
- Employment contract for an indefinite period or student contract (full-time or part-time after training).
- Various benefits through local partners (health, sports, travel, culture, pets, personal care, nutrition).
- Opportunities for development and career advancement in an international environment.
- Positive work atmosphere with a friendly team, equipped kitchen, relax zone, and a pleasant work environment.
#Customer Service#German Language#Video Identification
Company
Transcom
Job Posted
5 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Zagreb, Croatia
Applicants
Be an early applicant