The Job

Agent korisničke podrške u oblasti modne industrije za nemački jezik

Retail & Consumer Services · Customer Service · Customer Support

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In short

Are you fluent in German, interested in the fashion industry, and enjoy interacting with people? This role as a Customer Support Agent for the fashion industry, requiring German language skills, is an excellent opportunity. You will be responsible for handling customer inquiries, providing information on online orders, processing returns, and sending catalogs, all while working from home.

Responsibilities

  • Answering client inquiries in German.
  • Providing information regarding online orders.
  • Processing and verifying returns.
  • Sending catalogs with current offers and new collection previews.
  • Checking product availability.

Requirements

  • Excellent written and spoken German (C1/C2).
  • Computer literacy.
  • Patience and resourcefulness.
  • Enjoyment of work and communication with people.
  • Motivation and responsibility.
  • Desire for development in this industry.

Benefits

  • Unlimited monthly bonuses.
  • Employment contract from the first day of training (initial contract for 6 months).
  • Welcome bonus of 200 EUR.
  • Work from home from the first day of training.
  • Additional private health insurance.
  • Enjoyment of various events, competitions, and fruit days.
  • Opportunity for advancement as the team expands and seeks future leaders.
  • Specific paid trainings and courses for further development.
#Customer Service#Fashion#German Language
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Company

Transcom

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

Serbia

Applicants

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