Advocacy Operations Associate, Advocacy Operations

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

The Advocacy Operations Associate supports a fast-paced operations environment in a growing, international organization. Responsibilities include following SOPs, responding to stakeholders, meeting business metrics, and maintaining work records. Requires a Bachelor's degree and experience with Microsoft Office.

Responsibilities

Follows SOP or manager's instructions and ensures tasks are quality compliant.
Contributes to project improvement ideas, if applicable.
Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA.
Proactively raises issues/alarms to manager or stakeholders.
Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
Maintains records of day-to-day work by updating trackers or workflow tools.
Meets predetermined and assigned productivity targets and quality standards.

Requirements

Bachelor's degree
Experience with Microsoft Office products and applications
Speak, write, and read fluently in English

Skills

Microsoft Office

#Operations

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