Administrator (Support & Operations)
Technology, Data & Digital · IT Infrastructure & Security · Cybersecurity · DevOps · IT Support
In short
HCLTech is seeking an Administrator (Support & Operations) in Hyderabad, India, to monitor and respond to security threats. This role involves working with SIEM, EDR, and network security tools in a 24/7 environment, requiring strong analytical and communication skills.
Responsibilities
- Monitor, investigate, and respond to identity-based and endpoint security threats using Microsoft Defender for Endpoint (MDE).
- Provide real-time monitoring and support for 24x7 operations.
- Collaborate with global security teams for threat detection, containment, and remediation.
- Review SIEM escalated incidents and qualify true positives.
- Provide monthly trend and security analysis summary reports.
- Provide SIEM event/incident analytics support.
- Provide log analysis summary and recommendations on detection/protection of incidents.
- Perform advanced triages and collaborate with resolved groups, third parties, or customer contacts.
- Liaise between cross-functional teams and assist in formulating security incident response reports.
- Advocate for protection and mitigation strategies based on lessons learned.
Requirements
- Ability to work with very large and complex networks.
- Self-motivated, creative thinker, with ownership of tasks and projects.
- Proven track record of consistent and organized outputs.
- Eagerness to understand complex problems and translate them into workable designs and solutions.
- Keen eye for detail.
- Knowledge/experience on any SIEM tools or experience on IDS (Intrusion Detection Systems) platform and Network Security roles.
- Exposure to Mitre framework and equivalents.
- Hands-on experience in EDR platforms and threat analysis.
- Threat hunting/incident response experience.
- Experience and knowledge in Network security/System Security/Endpoint Security.
- Experience of Event Monitoring and analysis and escalations.
- Provide inputs for content management.
- Experience on Monthly, Weekly and daily reporting.
- Willingness to work on 24/7 operations.
- Good verbal/written communication skills.
- Client-facing technical analysis report and presentation skills.
- Continual system improvement mindset.
Desired Qualifications
- The ideal candidate will demonstrate an aptitude for translating complex problems into workable designs and solutions.
Benefits
- Opportunity to work with a global technology company.
- Home to over 223,000 people across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud, and AI.
- Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
- Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
- Potential for travel opportunities.
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