The Job

Administrator - JBoss Application Server, Apache Tomcat

Technology, Data & Digital · Software & Web Development · Software Engineering · DevOps

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In short

The SRE L2 Engineer is responsible for ensuring the stability, availability, and performance of Java-based enterprise applications running on WebSphere/JBoss and Oracle databases. This role focuses on L2 production support, advanced troubleshooting, and proactive reliability engineering. The engineer acts as a key operational bridge between development, middleware, and database teams.

Responsibilities

  • Manage end-to-end application operations for Java-based applications hosted on WebSphere/JBoss.
  • Ensure uptime, performance, and stability of production environments.
  • Perform deployments, environment configuration, and release validation.
  • Handle L2 incident troubleshooting for escalated production issues.
  • Own resolution of P1/P2 incidents within defined SLAs.
  • Perform deep-dive RCA for recurring issues and implement preventive fixes.
  • Administer and support IBM WebSphere Application Server (WAS) or JBoss (WildFly).
  • Perform application deployments (EAR/WAR files) and server configuration (JVM tuning, thread pools, datasource configs).
  • Manage server clusters and load balancing.
  • Analyze logs and troubleshoot runtime issues.
  • Work on Oracle database operations including query troubleshooting and performance tuning.
  • Implement and operate monitoring/observability dashboards.
  • Track application health KPIs (availability, latency, error rates, throughput).
  • Develop scripts (Shell/Python/Ansible) to automate operational tasks.
  • Automate deployments, health checks, and recovery procedures.
  • Collaborate with application development, middleware, infrastructure, and database teams.
  • Maintain runbooks, SOPs, and knowledge base articles.

Requirements

  • Strong experience in Java / J2EE applications.
  • Hands-on expertise in IBM WebSphere Application Server (WAS) OR JBoss (WildFly).
  • Hands-on expertise in Oracle Database (SQL, performance tuning, troubleshooting).
  • Good understanding of Linux/Unix environments.
  • Good understanding of application deployment and configuration.
  • Experience in L2 Production Support / Application Operations.
  • Strong knowledge of Incident, Problem, Change Management (ITIL).
  • Strong knowledge of monitoring and observability tools such as Splunk.
  • Strong knowledge of performance and capacity management.
  • Familiarity with SLO / SLA / Error Budget concepts.
  • Familiarity with reliability engineering practices.
  • Strong analytical and troubleshooting mindset.
  • Ability to handle high-pressure production incidents.
  • Effective stakeholder communication.
  • Collaborative and proactive approach.
  • 3–6 years of experience in Java Application Support / SRE / Production Support.
  • Bachelor’s degree in Computer Science / IT or related discipline.

Desired Qualifications

  • Experience in enterprise-scale distributed environments preferred.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career at HCLTech.
  • Find your spark at HCLTech.
  • HCLTech is a place that knows that helping its customers stay on top starts by putting its people first.
  • HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
#SRE#L2 Support#Production Support#JBoss#WebSphere#Oracle#Linux#Application Deployment#Incident Management#Troubleshooting
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Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Madurai, India

Qualification

Bachelor

Applicants

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