Account Manager, SVM Toys
Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Management
In short
As an Account Manager for SVM Toys in Bengaluru, you will manage critical seller accounts, foster strong relationships, and drive category objectives. Responsibilities include strategic account planning, improving operational aspects for customer experience, and conducting deep-dive business analysis with reporting and action plans.
Responsibilities
- Manage a set of critical seller accounts contributing to 20%+ business.
- Develop strong relationships with top sellers and drive improvements in customer-facing inputs.
- Manage and grow the seller's business through strategic account planning.
- Drive new product launches and relationship extensions by partnering with business development and onboarding teams.
- Improve operational aspects of sellers' businesses to enhance consumer experience.
- Conduct deep dive analysis and provide executive-level reporting on seller business and future opportunities.
- Publish recommendations and action plans based on data.
Requirements
- 3+ years of sales or account management experience.
- Experience analyzing data and applying best practices to assess performance drivers.
- 4+ years of stakeholder or account management experience, or experience taking ownership and driving resolution on escalated customer issues.
Desired Qualifications
- MBA, or Master's degree in management, business administration, economics, engineering, or marketing.
Benefits
- Inclusive culture that empowers employees to deliver the best results.
- Workplace accommodation and adjustment support for individuals with disabilities during the application and hiring process.
#Account Management#Sales#Data Analysis#Seller Relationship Management