Account Manager II, VSP

Logistics, Sales & Operations · Sales & Business Development · Account Management

In short

As an Account Manager in Amazon's RBS VSP Team, you will manage vendors, develop and implement business strategies, and drive growth for Amazon's retail business. This role requires a hands-on approach to transactional activities, root cause analysis of issues, and building strong relationships with vendors and internal stakeholders.

Responsibilities

Manage vendors and drive their growth on Amazon.
Develop and implement business strategies in an ambiguous environment.
Engage directly with vendors and internal teams.
Utilize negotiation skills to drive partner performance.
Analyze operational aspects of vendor businesses and identify root causes of issues.
Contribute to business strategy development and identify key input metrics.
Build and cultivate relationships with sellers and internal stakeholders.
Monitor seller satisfaction and establish improvement plans.
Analyze key metrics to contribute to strategic development of features and programs.
Identify and optimize processes for efficiency and scale.

Requirements

Bachelor's degree
Experience analyzing data and best practices to assess performance drivers
3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience

Desired Qualifications

Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication

Benefits

Work from our Amazon BLR office (RTO)
USA shift timings (04:00 pm IST to 01:00 am IST)
Opportunity to shape and deliver on a strategy for managing vendors
Inclusive culture that empowers Amazonians

Skills

negotiationrelationship managementdata analysis

#account management#vendor success#business growth#relationship management#process improvement

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