Account Manager, Amazon Shipping

Logistics, Sales & Operations

In short

Amazon Shipping is looking for an Account Manager in Bangalore to drive business growth within the enterprise segment by acquiring new customers and managing relationships. This role involves strategic account planning, P&L responsibility, leading sales cycles, and monitoring key performance metrics to ensure positive shipper experiences and achieve volume and revenue targets.

Responsibilities

Develop and execute strategic account plans to achieve revenue targets
Own and maintain P&L responsibilities for the assigned portfolio
Identify and onboard high-potential customers through consultative selling approach
Lead end-to-end sales cycles for large and enterprise customers in the assigned territory
Monitor key performance metrics and prepare regular business reports
Deliver positive experience to assigned and onboarded shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters
Develop individual account management strategy at a shipper-level
Understand and reinforce the value proposition and create joint business plans with shippers
Take proactive and reactive measures on key business parameters like operations, claims, and receivables
Follow standard operating processes to scale the working of the function
Help refine the business value proposition using local knowledge, secondary research and past data

Requirements

6+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
Experience analyzing data and best practices to assess performance drivers
Experience with CRM tools like Salesforce

Desired Qualifications

Experience in logistics/B2B service delivery segment

Benefits

Inclusive culture empowers Amazonians to deliver the best results for our customers
Workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process

Skills

SalesforceNegotiation

#Account Management#Sales#Enterprise Sales#B2B#Logistics#Customer Acquisition#Relationship Management#Negotiation#P&L#CRM#Salesforce

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